Unfortunately I have not had the same experience as the other reviews. We had jordann for supply and fit the whole house, 3 weeks later it was fitting time, after taking the bedroom window out they found that it had been made wrong along with 7 other windows front door and 2 side panels.Although this was a manufacturing mistake, they didn't communicate with me at all I had to keep phoning them, for an update, 4 weeks later they were fitted, with a few more hiccups. I asked for some money off for the inconvenience £250 and 8 cans of cider. 1 year on and the lock has broken on the patio door, 2 weeks to come out to it, and now waiting 6 weeks for them to bring a new lock still no communication I have to keep contacting them. We paid a lot of money for the job, but the communication from them and after service has left us very disappointed.