Project Case Study

King’s Church Re-Roof & Five VELUX Windows in Mildenhall

Client

King’s Church Mildenhall

Location

Mildenhall, Suffolk

Primary Service

Partial re-roof, five VELUX roof windows and roofline replacement

Completion Date

September 2026

Completed grey-tiled roof with VELUX roof windows at King’s Church Mildenhall

The Challenge

King’s Church Mildenhall needed a deteriorating section of its roof made weather-tight. The existing roof covering and five ageing roof windows were allowing water ingress, while exposed roof elements and sections of the roofline also required attention.

Because safe access and scaffolding were already needed for the re-roof, the church chose to combine the roof-window and roofline work into one coordinated project. This avoided the additional cost and disruption of arranging a second scaffold installation later.

Breathable roofing membrane and timber battens installed during the King’s Church re-roof in Mildenhall

Identifying the Problem

  • What was the existing condition of the structure/material?

    The affected section had a worn roof covering, deteriorated underlay and five roof windows that were no longer keeping out the weather reliably. Areas around the window openings and adjoining roof details were particularly vulnerable to leaks. Parts of the roofline had also reached the stage where replacement was the practical option.

  • What were the client's pain points or goals?

    The immediate priority was to stop the leaks and protect the church interior from further water ingress. King’s Church also wanted to retain the natural daylight provided by the five roof windows and complete the agreed roofline work while the scaffolding was already in place.

The Solution

  • Assessment:

    Our team surveyed the affected roof section and assessed the existing covering, underlay, battens, roof-window openings, flashing details and adjoining roofline. We recommended stripping and rebuilding the affected roof area, fitting five replacement VELUX roof windows with compatible flashing kits and renewing the agreed roofline components.

  • Materials Used:

    - Roof covering:  Grey roof tiles laid across renewed roof build-up.
    - Underlay and battens: New breathable roofing membrane and timber battens.
    - Roof windows: Five replacement VELUX roof windows.
    - Flashing: Compatible VELUX flashing kits integrated with the surrounding tiles.
    - Roof details: Renewed hip, ridge and abutment weathering details.
    - Roofline: Agreed replacement roofline components completed during the same scaffold period.

Completed grey roof tiles, hip tiles and VELUX roof window at King’s Church Mildenhall
  • Implementation:

    The existing roof covering and old roof windows were carefully removed to expose the underlying construction. After inspecting the roof structure, we installed the new breathable membrane and timber battens to create a secure base for the replacement covering.

    Five new VELUX roof windows were positioned within the roof and fitted with the appropriate flashing systems. The grey roof tiles were then laid around the windows, with the hip, ridge and abutment details completed to provide a neat and weather-resistant finish.

    The agreed roofline work was carried out while the scaffolding remained in place, allowing the different elements to be completed efficiently within the same programme.

  • Result Focus:

    The completed work has provided King’s Church Mildenhall with a renewed and coordinated roof section, five properly integrated roof windows and updated roofline components. The new build-up improves protection from the weather while retaining the natural daylight provided by the roof windows.

    Completing the re-roof, VELUX and roofline work together also avoided duplicated scaffolding costs and reduced future disruption. Following completion, Norfolk Exterior Solutions has provided the church with quotations for further potential improvement work.

Lifespan

Lasting Protection

The renewed layered roof build-up, replacement window flashings and updated roofline reduce the maintenance risks associated with the deteriorated installation and provide dependable long-term protection.

Visual impact

A Clean, Coordinated Roof Finish

The grey roof covering, neatly integrated VELUX windows and renewed roofline create a consistent finish that sits naturally alongside the existing church building.

Performance

Improved Weather Resistance

The new membrane, battens, roof covering and purpose-designed window flashing kits work together to protect the building from water ingress while maintaining useful natural light inside.

Client feedback

Client Quote

“Norfolk Exterior Solutions carried out the re-roofing work efficiently and kept us informed throughout. Replacing the five VELUX windows and completing the roofline work at the same time made practical sense and avoided further disruption. The finished roof looks excellent, and we are very pleased with the quality of the work.”

Follow the project from the installation of the new breathable membrane and timber battens through to the roof tiling, VELUX window integration and completed roofline. The photographs show how the different elements were coordinated to create a secure, weather-resistant and consistent finish.

The completed side roof with grey tiles, renewed hip and ridge details, black guttering and a coordinated roofline finish.
Roof tiles positioned ready for installation over the new breathable roofing membrane and timber battens.
Replacement white roofline installed alongside the new membrane and timber battens before the roof tiles were laid.
The replacement roof covering being formed around a new VELUX roof window and its flashing system.
Two of the five replacement VELUX roof windows shown within the completed grey-tiled roof.

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